Module 1: Impact awareness of natural disasters and emergency response
In this module, you will visit the following topics: pre-crisis preparation, stress management education, stress resistance, crisis mitigation training; disaster or large-scale incident, as well as, school and community support programs; one-on-one crisis intervention/counselling or psychological support; etc.
Module 2: Crisis Interventions in Depression and PTSD
Crisis is defined as a sudden event in one’s life that disturbs homeostasis, during which usual coping mechanisms cannot resolve the problem.
Module 3: Blue Light Mental Health and Trauma Awareness
how people can learn to self regulate so that they can function more effectively mentally, emotionally and physically (regulation of the brain: neuroscience; physical - self regulation thermometer; mindfulness) (Kate King)
- Wellbeing and mental health support in the emergency services
- Blue Light Research
- Blue Light Research (2)
- Blue Light Research (3)
- Types of trauma
- How trauma changes our physiology – flight, fight or freeze response
- What happens after trauma
- Advice to traumatised individuals
- Advice to friends and family
- Signs of burnout
- Check your knowledge!
Module 4: Disaster management
- Why is this important?
- Who are first responders?
- How First Responders Develop Mental Health Complications?
- What are the most frequent mental health complications which first responders develop?
- What barriers do first responders face to looking for mental health treatment?
- How can we help?
- EMDR Therapy
- Check your knowledge!
Module 5: Communication and Stress
The aim of this module will be to learn about communication problems and stress that people with PTSD are struggling with. It will lead to greater understanding how to effectively work with such people and how to recognize the symptoms. It will help to implement this topic in teaching practice to ultimately widen participation and increase trauma awareness, emotional self regulation and preparedness for response to any traumatic event. The topics covered: PTSD, Communication and PTSD, How to communicate in a PTSD relationship?, How Is PTSD Unlike a Normal Stress Response?, Stress – Physical symptoms, Stress – Psychological symptoms, Stress – Behaviours.
Module 6: Psychological First Aid; CPR and emergency first aid
- Training Objectives
- Learning Outcomes
- What is Psychological First Aid?
- Key Stages in PFA Training
- How Do People Respond in Emergencies ?
- How Does Trauma Impact Mental Health?
- Post Traumatic Stress Disorder (PTSD)
- Components of PFA
- Steps in PFA
- PFA is NOT
- Be Prepared
- Signs of Distress
- Social & Physical Reactions
- People with Additional Needs and Trauma
- Secondary Stressors
- Long Term Effects
- Distress & Mental Health
- Mental Health Problems
- Resilience & Coping
- Psychosocial Resilience
- Social Support & Coping
- Dos & Don’ts’s
- Action Principles
- Communication Skills
- People Who Need More Than PFA Alone
- How to Link People for Support & Guidance
- Self Care & Ending Assistance
- Check your knowledge!
Communication and PTSD
10 ways PTSD messes with communication:
- powerful sense of disconnect
- unable to create emotional rapport
- lack of assertiveness
- difficulty processing information
- difficulty organizing information
- lack of concentration & focus
- memory issues
Good communication is crucial!
Communication in general can be a difficult skill to master. Finding ways to say just the right thing and trying to express yourself in a way that you feel heard or understood can be challenging. Connection and belonging is a basic human need but it can be difficult to create this through the complexities of communication, since there can be different interpretations for just about anything said. When you have experienced trauma, communication can become even more challenging.
- Powerful Sense of Disconnect
Being in my own world characterized by fight-or-flight perceptions means I don’t know how I am coming across and may not grasp the other person’s point of view. I won’t be able to anticipate their reactions. People may not understand what I’m saying. I feel as if I do not belong to their world, which means the commutation has to cross a great distance.
- Unable to Create Emotional Rapport
Not being good at creating a sense of rapport at the beginning of the conversation, due to numbness and lack of affect, means the communication may fall apart easily.
- Lacking Assertiveness
Exhibiting PTSD symptoms of learned helplessness, shock, numbness, apathy may mean I get treated like a doormat. Feeling helpless and powerless may lead to problems getting heard and getting needs met successfully.
Being extremely sensitive – to the other person’s tone of voice, if they are rude or if they are not listening etc. – makes me cut off communication at the slightest thing. Also, being sensitive to standards of behavior that demonstrate trustworthiness, having a sensitivity around betrayal and breaches of trust, means I may exit the situation if someone is acting below my standard.
Being prone to experience sudden, overwhelming rage (the fight response), whether expressed or repressed, may lead to the communication ending in a negative way – e.g. arguments, cutting off the person, leaving.
When I won’t budge on my idea or position about what needs to happen, this can stop communication from progressing. Being rigid around specific things that are important to me is my way of preventing any danger. It’s my way of taking back the control I lost during trauma.
- Difficulty processing information
Sometimes, while listening and while speaking, I may lose track of some piece of information and need to be reminded of what all the pieces are and spend a moment catching up to you and seeing the connections. I may not be able to come to a decision right away during the conversation. I may need to write some things down so I can completely process it all after the conversation and then get back to you with my decision. It takes time for me to find my own conclusion after being given a lot of information.
- Difficulty organizing information
Sometimes, I don’t say things in the most optimal order because I have not organized it all in my mind before speaking. Sometimes I mix things up even if I had them organized before beginning the conversation. If I’m nervous I might get scrambled. I may forget to give the context first and details second.
- Lack of concentration and focus
I can get distracted by things while trying to communicate. I may experience distracting thoughts or feelings. I may need to ask you to tell me what you just said again.
- Memory issues
Sometimes I lose my train of thought and forget what I had intended to say or what my goals were when I set out to have the communication. I may have to call back a little later when I remember something important I wanted to say.